Here at HealthCarePlus, we are very proud of our new website, but we know that when you release a new site, it can cause some confusion with information on new pages and old bookmarks not working. So, here is one page that you should bookmark – our Member Servicessection.
This section is for our existing customers and its where they can find everything needed to manage and use their policy. There’s information on how to make a claim and you can access important forms & documents like a current claim form or your policy document.
This page can be accessed from the home page in two ways
- By opening the navigation menu in the top right hand corner of the site and clicking on Member Services
- Or from the information section halfway down the Home Page. Here you can click a short cut to the claims section or to important forms and documents
The Member Services section has four key areas:
- Claims – has everything you’ll need to know to make a claim
- FAQs – Is where we have frequently asked questions about HealthCarePlus
- Forms & Documents – Is where we’ve grouped the most requested documents by product
- Reports – As The Education Benevolent Society, we must display our most recent Financial Statements including Governance
So please take some time to have a browse through the section and get used to the layout and where things are – especially the Claim Forms.
Finally, if you want us to include anything else in this section then please leave a comment below and we will do our best to accommodate.