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Understanding all the ins and outs of insurance policies can be tricky. Many people don't realise they're missing out on benefits they're entitled to. That's where someone like Kim Mason, a financial adviser at Monument, comes in.

In this blog, we'll share some real stories that show how Kim has helped her clients make the most of their insurance and why having an adviser like her can make a big difference.

 

Customer Story 1: A Financial Adviser can help you understanding your Insurance benefits

When it comes to insurance policies, many people are unaware of all the benefits they are entitled to. This lack of knowledge can cause individuals to miss out on valuable claims that could significantly benefit them financially.

"I was doing a review with a client a while ago and she mentioned that she had plenty of time to talk as she was having a few weeks off work because of a broken ankle.  She had income protection but the wait period was longer than the time she would be off work so she hadn’t even thought about making a claim.  She didn’t realise that her insurer had a Specific Injury benefit, but I sure did.  We were able to get over $8k paid out to her." - Kim Mason, Monument Financial Adviser.

 

Customer Story 2: Benefits from Financial Advisers’s Knowledge

Financial Advisers have the expertise and knowledge to navigate the complex world of insurance policies and understand the fine print of various benefits. Their role is to guide you through the process, ensuring that you are aware of all the benefits available to you and how to make the most of them.

“The child of another client of mine unfortunately needed surgery recently and the whole family has Private Medical Insurance.  In this case, the wait for the surgery was about the same in the public system as it was in the private system so to avoid paying the Private Medical Cover excess, the client went through the Public Health system.  While this was a very worrying time for the family, the surgery outcome was great, however there were a good few nights spent in hospital.  I was able to advise my clients of a couple of benefits they could claim for that they otherwise would not have known about.  Their policy had a Public Hospital Cash Benefit and we had $3,000 paid out to the client for this.  We also had the last 12 months of premiums for the child refunded because of the Public Hospital Credit Benefit.” - Kim Mason, Monument Financial Adviser.

In this case, a Financial Adviser like Kim can help you understand the terms and conditions of your insurance policies, ensuring that you make informed decisions about your coverage. They can provide valuable insights and advice on how to optimise your coverage and make the most of your insurance benefits.

Remember, it's good to have a financial adviser like Kim on your side

In general, most people have a basic understanding of their insurance, but they often miss out on extra benefits they could be entitled to. That's where a financial adviser like Kim Mason comes in. By knowing the ins and outs of insurance policies, advisers like Kim can help you get the most out of your coverage. The stories we've shared here prove that having someone on your side who understands the system can make a real difference when you need it most. So, whether it's income protection, trauma cover, mortgage insurance or medical insurance, consider getting advice from a financial adviser to make sure you're not missing out on anything important.

At HealthCarePlus, we have access to a nationwide team of Monument financial advisers who can provide you with personalised advice on Health and Life Insurance. Monument has been our appointed business partner since the early 1990’s to provide financial advice to our members on life and health insurance products (HealthCarePlus is not legally able to provide financial advice).

They are the experts and can talk specifically about your individual needs. Plus they have access to all the main New Zealand insurance providers so can explain which of their many plans are best suited to your needs.

So to speak directly to your local Monument adviser, please click the button below to book a free, no obligation chat with them.

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