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Congratulations to Tower the winner of Canstar’s Home & Contents Insurer of the Year Award 2025.
This is the second year in a row that Tower has won this award, which is based on a sophisticated ratings methodology that compares costs and features across a range of insurance policies.
The award is unique because it also factors in feedback from over 2500 Kiwi insurance customers about how satisfied they are with their insurers.
Insurer of the Year Award 2025 | Home & Contents
Canstars Expert Panel's research covered 14 products from 11 providers, across three types of insurance:
Home & Contents Insurance
Home Only Insurance
Contents Only Insurance
And for the customer service element of the award, policyholders were asked to rate their satisfaction with their insurer across five key areas:
- Communication
- Comprehensiveness of cover
- Cost
- Customer service
- Value for money
Awarding Tower its Home & Contents Insurer of the Year Award, Canstar’s research panel noted:
The outstanding value offered by Tower’s insurance products, especially its Standard and Plus policy options, which feature comprehensive insurance cover at market-leading pricing.
Our team also noted Tower’s strong performance when it comes to events cover, including floods, storms and earthquakes, which is particularly relevant for many Kiwi households.
Outstanding Value Award 2025 | Home & Contents
In addition to winning Insurer of the Year Award, based on Canstar's research, their expert team also awarded Tower their coveted 5-Star award for Outstanding Value Home & Contents Insurance
Canstar’s 5-Star award for Outstanding Value, recognises individual insurers that deliver great value policies and enables consumers to narrow their search for great insurance products to just the highest-rated insurance providers in the market.
Tower's following products were awarded top 5-Star ratings:
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Standard Contents Insurance
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Standard Home Insurance
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Standard Home & Contents Insurance
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Plus Contents Insurance
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Plus Home & Contents Insurance
Tower's Special Offer for HealthCarePlus Members
Remember, as a HealthCarePlus Member, you can get up to 10% Off Selected Tower Insurance Policies for the term of the policy*. Just follow the "Find out more" link below to get a quote and see how much you can save.
(*) Terms and Conditions apply to HealthCarePlus Member-only offer. Read Tower Ts&Cs here.
Final Thought from us
It is always sensible time to review your home and contents insurance rather than simply rolling it over.
Because these are two of the biggest insurance commitments many households carry, it is worth checking not just what you are paying, but what you are getting in return.
Shopping around can help uncover better value, highlight gaps you may not have noticed, and make the most of the tools and savings available to you.
For members, that review should include considering Tower as part of the mix, especially when our member-only discount is available.
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